Created a Service Catalog Form in addition to desktop short-cut ( URL: http://{Boss Server Name}/SupportCentral/ServiceRequests/Submit/1 ) which points to the form.
When I am logged into the Support Central's web page and click the short-cut on my desktop, all works as expected.
When I am not logged into Support Central's web page and click the short-cut on my desktop, I get a "Server Error in 'SupportCentral' Application which displays the standard "Web.Config Configuration File...." message as the CustomErrors mode is turned off.
It is my understanding that a Support Central login page should appear and once the end user logs in, the Support Central form should be presented. Should I be using a different URL to get this to work?
To pull up the form in my example, I am using Microsoft Internet Explorer Version 11.0.9600.18920 (Update Version 11.0.51).