BOSS COVID-19 Imformation

##BOSS Solutions - Standing by you in challenging times

We at BOSS Solutions would like to reassure you that we are with you all the way during this time of uncertainty. The challenges we are facing are unprecedented and not what anyone planned for. We as a company commit to do our best to help you navigate these difficult times. We promise to stand by you and together our partnership will emerge stronger.

To this end, we are taking the following actions that we are implementing immediately. We request you to avail of these options and to reach out to us with suggestions on anything else that we can help you with.
###Free Additional Licenses:
We understand that the current situation where everyone is working remotely may call for additional licenses. To help you with this unplanned situation, we are offering free additional licenses to meet your immediate requirements that you can use for the next 90 days starting April 1st, 2020. Please email sales@boss-solutions.com with your needs and we will take care of it.

Enabling Feature Rich Enterprise Capabilities For All Our Customers:

With more remote working requirements you may need to add additional features and functionality to your service desk that you had not originally budgeted. To help our customers address these needs, for the next 90 days starting April 1st, 2020 we are enabling all customers with Essential or Professional feature packages free access to Enterprise features. This includes access to top of the line features such as Problem Management, Change Management, unlimited access to building Service Catalogs and much more. For more details contact sales@boss-solutions.com
###TeamViewer Integration for Remote Support Free:
Our solution has a deep integration with TeamViewer and this will be of immense benefit to you to handle your tasks remotely. With this in mind, and to help you support your users remotely we are offering TeamViewer Integration free for 90 days starting April 1st, 2020. Please note that you need to own or buy TeamViewer licenses and we can assist in procuring licenses if needed. Fore more details contact sales@boss-solutions.com
###Free Customer eLearning Sessions:
In these challenging times, it can be helpful to connect to others and learn from each other .To facilitate this, starting Wednesday April 8th our support engineers will be holding ongoing eLearning sessions to help our customers with any questions or additional info they need with respect to using any of our solutions. These will be informal Q & A sessions where everyone can learn and benefit. All customers can attend and you can register by clicking on the button or following the link below. We welcome topic and Q&A suggestions and you can enter your suggestions while registering for the event.
Register for eLearning on April 8th from this link http://info.boss-solutions.com/elearning-apr8

These are a few of the actions we are taking to help ease your transition to working from home and keeping your business running smoothly. As always the BOSS Solutions team is here to help you in any way possible and we encourage all our customers to reach out to us however small or large your need. We will work with you to find the right solution in this time of need.

For any additional information email us a sales@boss-solutions.com or call us at 678.684.1200.

These are challenging times but we are confident that by working together, we will all emerge stronger and our partnership will be greater than ever.